ENDGAME GEAR - FAQ

FAQ

"My XM1's single clicks occasionally results in bursts.."

Beta Firmware 1.88 addresses this issue. You can download the BETA firmware here: Endgame_Gear_XM1_Firmware_v1.88_beta.zip.

"I use low sens and my XM1 is actuating one of the main buttons when I put it down too hard."

Beta Firmware 1.88 addresses this issue. You can download the BETA firmware from here: XM1 Firmware v1.88 beta.zip.

"I used mousetester to plot the polling-rate and noticed that it seems to be unstable on my system."

Beta Firmware 1.88 addresses this issue. You can download the BETA firmware from here: XM1 Firmware v1.88 beta.zip.

"I flashed my mouse and now it is not responding with both LEDs blinking Red."

The mouse is in boot-loader mode. Simply flashing the firmware again returns it back to normal. You can use the XM1 Configuration Software or any firmware from a download above. Make sure to unzip the firmware folder if you are flashing it without the XM1 Configuration software and run the „Endgame Gear XM1 Updater“.exe as administrator (right click in Windows Explorer -> „run as administrator“).

"How do I flash the firmware of my XM1?"

Either use the "XM1 Configuration Software" and press the "Update" button in the "Update" tab next to "current firmware version" or download a BETA firmware from Downloads page and follow the instructions:

  1. download and extract zip
  2. connect only one XM1 in case you have more than one
  3. run the .exe from the firmware folder (as administrator)
  4. if a blue window appears, select "more info" and "run anyway"
  5. click on the "update firmware" button
  6. wait until done
  7. (needed in rare cases: cycle through all CPI steps by pressing the CPI button 4 times)

Note: The BETA firmwares usually contain more bug fixes or performance enhancements than the latest version that is included in the software. On some systems, there can potentially be minor bugs with latest BETA firmwares, so they won't be included into the software until they are validated. In the case you have any trouble after flashing to the latest BETA firmware, you can always flash back to the previous official firmware using the "XM1 Configuration Software"

"I have additional questions, that are not listed in this FAQ."

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